Set up your box — three steps
Using your library
Quick Guides sit at the top of the home page — short, plain-language pages written to be read under stress: First 72 Hours, First Aid, Water, Food, Sanitation, Power, Communications.
One search box covers everything. Type plain words — "treat burn," "purify water," "generator safety" — and get guide results first, then the most relevant pages from all 21 reference books.
The full library (big terracotta button) holds the complete bookshelf: a full offline medical encyclopedia, the USDA canning guide, home & vehicle repair references, radio guides, offline Wikipedia, and more.
Maps
Tap Maps for a complete offline atlas of the United States — every town and road, to street level, searchable. Type a town name and the map flies there. If you set a home town during setup, the map opens at home with a pin.
Device Health — prove it's working
Open How to Use This Device → Device Health any time. The box checks itself: library engine, all 21 books, map data, storage, power supply, battery (battery models), clock. All green = ready. Run it when the box arrives and once a season when you rotate supplies. If a row is ever red, its exact wording tells us precisely where to look — include it when you contact support.
Updating (optional, when YOU choose)
Privacy, plainly: checking for updates sends the box's anonymous ID and version number to us — nothing else, and only when you tap the button. The box never talks to the internet on its own. Unplug the cable and it's fully offline again.
Troubleshooting
| Symptom | What to do |
|---|---|
| Can't see the Wi-Fi network | Confirm the light is on. Wait one full minute after power-on. Move within ~30 feet. Restart: hold the button 3 seconds, unplug, replug. |
| Connected, but nothing opens | Open your browser and go to 192.168.4.1. Ignore the "no internet" warning — stay on the network. |
| Setup screen never appeared | Same answer: browse to 192.168.4.1 while connected to the box's Wi-Fi. |
| Forgot the Wi-Fi password you set | From a still-connected device: How to Use This Device → Device settings → set it open or pick a new password (needs your admin PIN). |
| Forgot the admin PIN | The library keeps working without it. Contact us below for recovery options. |
| A red row on Device Health | Copy its exact wording and send it to us — that line tells us exactly what's wrong. |
FAQ
Does it need the internet?
No — never. Everything is stored inside the box. The only optional internet moment is if you choose to plug in an Ethernet cable to fetch a software update.
How many people can use it at once?
The whole household — several phones and tablets can browse at the same time.
Is there a subscription?
No. No subscription, no account, no app. You own it.
How long does it run on a power bank?
It sips power — a common phone power bank runs it for many hours. Your phone in airplane mode plus this box stretches both batteries: the box stores, your phone only reads.
What's actually inside?
21 full reference works (medical encyclopedia, USDA canning guide, water and food safety, repairs, radio, offline Wikipedia and more), our original Quick Guides, and a complete street-level offline map of the United States. Full list on the product listing.
Can it get new content?
The software can update today (your choice, via Ethernet). Library content updates are planned the same way — when available, they'll appear on the same update screen.
Contact
Stuck? Email [email protected] with what you tried and (if you can) the exact wording from any red Device Health row. Real person, usually within a day.